205 Privacy Policy: How we protect your data
This Privacy Policy explains how the 205 platform collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to the practices described here.
Effective date: 1 January 2026. Applies to all 205 platform users.
1. Information We Collect
205 collects various types of information when you register and use our platform. This information is necessary to ensure the service runs smoothly and securely for every user.
Account & identity information
When you register, we collect your full name, email address, phone number, date of birth, and identification details required for the KYC verification process. This information is used to verify that you meet the age eligibility requirements and are a legitimate user.
Financial & payment information
We record all deposit and withdrawal information in Malaysian Ringgit (MYR), including payment methods used such as FPX or TNG eWallet, transaction amounts, and account financial history. We do not store your full credit card details or banking passwords.
Device, browser & usage information
The 205 platform automatically collects technical data including device type, operating system, browser used, IP address, pages visited, and session duration. This data is used to improve platform performance and detect any suspicious activity.
2. How We Use Your Information
All information collected by 205 is used responsibly and only for legitimate purposes. We use your information to:
- Processing account registration, identity verification, and user account management;
- Processing deposits and withdrawals in MYR and maintaining accurate transaction records;
- Verifying user eligibility and ensuring compliance with responsible gaming policies;
- Providing effective customer support when you reach out to our team;
- Analysing platform usage patterns for service improvement purposes;
- Sending important communications related to your account, security, and policy updates;
- Detecting and preventing fraud, money laundering, and violations of our terms of use.
205 does not use your personal information for purposes beyond those stated above without obtaining your consent first.
3. Use of Cookies and Session Tracking
The 205 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Session cookies: Required to maintain your login status and ensure smooth navigation throughout your session;
- Preference cookies: Saving your language settings and display preferences so you don't have to reconfigure them each time;
- Analytics cookies: Helping us understand how users interact with the platform for continuous improvement.
You can manage or block cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the 205 platform.
4. Data Storage, Security & Third Parties
Data storage and retention period
Your personal information is stored on servers protected with SSL encryption and appropriate technical security measures. 205 retains user data for as long as the account remains active and for the period required to fulfil legal obligations, including financial transaction records that may need to be retained for several years in accordance with applicable legal requirements.
Sharing information with third parties
205 does not sell or rent your personal information to third parties for marketing purposes. We only share information in the following circumstances:
- With payment service providers that process your MYR transactions, subject to strict confidentiality agreements;
- With regulatory authorities or law enforcement when required under Malaysian law;
- In cases involving fraud investigations or illegal activities that require disclosure of information;
- With third-party analytics services that help us understand platform performance, with data anonymised wherever possible.
5. User Rights & How to Contact Us
Right to access, correction & deletion
As a 205 platform user, you have the right to:
- Access: Request a copy of the personal information we hold about you;
- Correct: Updating or correcting any inaccurate or outdated information through your account settings;
- Deletion: Requesting the deletion of your personal data under certain circumstances, subject to our legal retention obligations;
- Withdraw consent: Withdrawing your consent for certain data processing activities, though this may affect our ability to provide some services.
Policy updates & contact us
205 reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.
For any enquiries regarding privacy, data rights, or how we process your information, please contact the 205 support team by email at [email protected]. You may also refer to our FAQ page for answers to general enquiries.
Have questions about your privacy?
Check out the FAQ section or create a new account at 205 to start enjoying a safe and responsible digital entertainment platform.